Missing item on the receipt
The clearest theft case had a Fish in the basket while the receipt said No items listed. That is a direct mismatch and the recorded choice was ARREST.
How to check receipts in Secure the Supermarket
Use the exit scanner to compare what the receipt lists with what the customer is actually carrying. The examples below come from complete, readable decisions in the analyzed PC run.
3 complete examplesPC input confirmed
Match every listed item before choosing a side
Stand at the exit scanner and let the receipt appear. Compare each item name and quantity with the customer's basket. If every visible item matches, aim at the green PASS button and press E. If the basket contains an item that is not on the receipt, aim at ARREST and press E, then finish the detention with handcuffs and JAIL.
At the exit
How receipt checks work
The recorded PC flow is short, but the order matters when several customers and baskets crowd the scanner.
- Step 1
Start the scan
Face the customer at the exit workstation and wait for the scanning state and receipt panel.
- Step 2
Read the receipt
Note every listed item and its quantity before looking away from the panel.
- Step 3
Check the basket
Match the carried items to the same customer. A crowded exit makes it easy to compare the wrong basket.
- Step 4
Choose PASS or ARREST
Use PASS only for a full match. Use ARREST when a carried item is missing from the receipt.
- Step 5
Finish an arrest
After ARREST, use handcuffs and take the thief to the area marked JAIL.
Recorded decisions
Three verified receipt examples
Only complete cases are included. The unclear Tomato clip is excluded because the customer, basket, and final decision could not be tied together.
| Customer status | Receipt | Actual items | Mismatch | Correct choice | Observed result |
|---|---|---|---|---|---|
| Honest customer | Baguette x1, Flour x1 | Baguette x1, Flour x1 | None | PASS | The customer left the exit area. No Cash change could be tied to this pass. |
| Honest customer | Orange x1, Bananas x1, Bell Pepper x1 | Orange x1, Bananas x1, Bell Pepper x1 | None | PASS | The customer left the exit area. No Cash change could be tied to this pass. |
| Shoplifter | No items listed | Fish x1 | Fish is missing from the receipt | ARREST | The player used handcuffs, took the thief to JAIL, and received 10 Cash in this recorded case. |
Decision rule
What counts as a confirmed mismatch
Quantity and wrong-item cases still need a clean recording
Receipts display quantities such as x1, so read them. The supplied footage does not preserve a complete wrong-quantity or substituted-item decision, so this guide does not invent one.
Avoid these
Common receipt mistakes
- Comparing the wrong basket: pause when the exit is crowded and keep the scanned customer in view.
- Reading names but skipping quantities: the receipt shows both, even though a complete quantity-mismatch example was not captured.
- Stopping after ARREST: the observed workflow continues with handcuffs and JAIL.
- Treating 10 Cash as a permanent rate: that amount belongs to one recorded Fish arrest, not a universal reward table.
Guide hub
Back to all guidesMove to the next guide when the shift changes
FAQ
Receipt scanning questions
How do I know if a customer is a shoplifter?
Compare the receipt with the items carried through the exit. In the clearest recorded theft, the receipt said No items listed while the basket contained a Fish, so the correct choice was ARREST.
Which button do I use on PC?
Aim at the green PASS button and press E for a matching basket. Aim at the red ARREST button and press E when a carried item is missing from the receipt.
Is there a verified quantity-mismatch example?
No. The analyzed footage clearly confirms two matching baskets and one item missing from a receipt, but it does not preserve a complete wrong-quantity case.
What is the penalty for a wrong receipt decision?
The exact penalty for one wrong PASS or ARREST was not isolated. A failed Day 5 run shows aggregate customer mistakes and product loss, but those totals cannot be converted into a per-mistake rule.
Keep going
Related guides
Guide hub
Return to the full guide list for controls, progression, or later-day threats.
Your first shift
Put the receipt decision into the complete beginner flow.
Catch shoplifters
Continue from ARREST to handcuffs, JAIL, and the observed result.
PC controls
Check the interaction, hotbar, X-ray, and paid-offer inputs visible in the footage.